INTRODUCTION
This guide provides information on actions that employees can take to view and change their information through ADP Workforce Now Mobile App. ADP is the HR system of record, and the employee information is utilized for many different purposes, including to communicate to all Goldbelt employees.
For all changes you should open the ADP mobile app and log in with your ADP username and password created upon hire.
Forgot your username and password? You can use the automatic system reset or email hr@goldbelt.com to have your password reset
DOWNLOAD ADP MOBILE SOLUTIONS
Download from Google Play
Start at the Google play store http://play.google.com
Before you begin: Confirm that you are using a compatible mobile device; Android mobile technology platform (v5.0 or higher).
1. Download the ADP Mobile Solutions application
2. On the Login page enter your ADP User ID.
a. NOTE: If you don’t want to re-enter it every time you launch the application, select “Remember User ID” and then select “SUBMIT”.
3. Enter your ADP Password and select “Log in”.
4. Review the Terms of Use and select “Accept”.
a. NOTE: If you forget your password, select “Forgot?” > Follow the instructions to reset it by logging in from a desktop browser (not your mobile device.)
5. Frequently asked questions:
a. How secure is this mobile application?
• ADP Mobile Solutions uses encryption when transmitting data to and from the employee’s mobile device.
• In addition, a user id and password are required to gain access to the mobile application.
b. Can a client use their mobile device to access ADP training?
• No, the training applications have not been certified to work on any of the mobile devices.
DOWNLOAD ADP MOBILE SOLUTIONS
Download from Apple Store
Start at the Apple play store https://www.apple.com
Before you begin: Confirm that you are using a compatible mobile device; iPhone or iPad (iOS 9.0 or higher).
1. Download the ADP Mobile Solutions application
2. On the Login page enter your ADP User ID.
3. Enter your ADP Password and select “Log in”.
4. Review the Terms of Use and select “Accept”.
a. NOTE: If you forget your password, select “Forgot?” > Follow the instructions to reset it by logging in from a desktop browser (not your mobile device.)
VIEW PAY STUB
Pay Statements
Employees can access their pay statements and can select one or more statements for printing.
1. Log into ADP Mobile Solutions
2. Go to Myself > Pay to go to the pay mobile dashboard
3. Click on your desired pay statement under statements and activity in the dashboard or click View All Statements to view additional statements.
VIEW AND UPDATE TAXES
W4 Federal Tax Changes
First time self-service users must complete the Federal form first, the state field will be grayed out until Federal form is completed.
1. Log into ADP Mobile Solutions
2. Go to Myself > Pay to go to the pay mobile dashboard
3. Scroll down to Tax Withholding and click on the drop-down arrow, and click Edit Withholding
4. Select “Let’s Begin”
a. Security Checkpoint
i. For Security Reasons please choose how/where you prefer to receive the access code.
b. Once access code is retrieved enter it into App.
5. Verifying personal information and click “Next”
a. Full Name
b. SSN
c. Home Address
6. Answer if you are a Non-Resident alien or not > “Next”
7. Select the Filing/Marital Status > Next
8. Tax exempt
a. If yes, select > “I claim exemption from withholding for the current year” and type Exempt. > Next.
b. If no, select “I do not claim exemption from withholding” > Next. 9. Review Multiple Jobs
a. If Step 2(c) was marked “multiple jobs”, select the check box in c. 10.Claim Dependents, enter number of qualifying dependents applicable. a. The dependents dollar amount will be calculated > Next
11.Following fields are not required, enter applicable information
a. Other Income- Enter dollar amount from step 4 (a) of the W-4
b. Deductions- Enter dollar amount from step 4 (b) of the W-4
c. Extra withholding- Enter dollar amount from step 4 (c) of the W-4 12.Select Next
a. Federal Form W-4 is displayed.
b. Review form for accuracy > Select box to confirm you have examined the form and the information is accurate
c. Done
UPDATE DIRECT DEPOSIT
Direct Deposit via /Voided Check
Add Direct Deposit routing and account numbers by capturing an image of a check.
1. Log into ADP Mobile Solutions
2. Go to Myself > Pay to go to the pay mobile dashboard
3. Scroll down to Direct Deposit > Manage Direct Deposit 4. Select Add Account to add a new Direct Deposit Record.
5. Open Select Take a picture of your check.
6. Line check within the box
a. Box color will start Red and change to Green once image is captured. 7. Once data is captured the Routing and Account Number will be displayed, please verify the data by selecting one of the following.
a. Confirm to save the record.
b. Retake the photo.
c. Cancel
8. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
9. You will receive a confirmation telling you the changes were updated.
MANUALLY UPDATE DIRECT DEPOSIT
Direct Deposit
Enter and Update account details manually to set up direct deposit. A total of 5 separate accounts may be set up.
1. Log into ADP Mobile Solutions
2. Go to Myself > Pay to go to the pay mobile dashboard
3. Scroll down to Direct Deposit > Manage Direct Deposit
4. Enter the Routing Number twice to confirm > Next
5. Enter the Account Number twice to confirm > Next
6. Please select one of the following.
a. Deposit a specified amount (Enter dollar amount).
b. Deposit a percentage of my paycheck
c. Deposit full amount of pay
7. Select the Type of Account > Checking/Saving > Next
8. To Confirm
a. Select > “I’ve double checked my account number and I agree to the terms and conditions”
b. Select > “Done”
9. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
10. You will receive a confirmation telling you the changes were updated.
Direct Deposit Disclaimer: If you, as the employee, enter your routing or account number incorrectly this may impact the timing and method in which you receive your paycheck. If you, as the employee, enter direct deposit information with errors in routing or account numbers; you will receive a manual
check mailed to your address, which can take up to 10 business days. By clicking save, you, as the employee, agree that the direct deposit numbers were accurately input and Goldbelt is not liable for errors made upon entry and any delays those errors may cause, due to the timing in receiving your paycheck.
If your account has been hacked or closed unexpectedly and you need an immediate change, please reach out to hr@goldbelt.com to process.
EDIT EXISITING DIRECT DEPOSIT
Direct Deposit
Edit existing Direct Deposit account details using mobile app.
1. Log into ADP Mobile Solutions
2. Go to Myself > Pay to go to the pay mobile dashboard
3. Scroll down to Direct Deposit > Manage Direct Deposit 4. Select the Pencil Icon to make changes to the desired existing account
5. Select the proper field to update the necessary account information.
6. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
7. You will receive a confirmation telling you the changes were updated.
VIEW AND UPDATE CONTACT INFORMATION Add Address
Edit or Update Address details using mobile app.
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile
3. Select Personal Information > Name &Address
4. Address > Select the pencil icon to make updates
a. Update the necessary fields:
i. Country
ii. Street One-Street Two-Street Three
iii. City
iv. State/ Province
v. Postal Code
5. Review entry> Select “Save”
6. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
7. You will receive a confirmation telling you the changes were updated.
VIEW AND UPDATE CONTACT INFORMATION Email
Edit or Update Personal Email Address using mobile app.
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile
3. Select Personal Information > Contact Information
4. Select the pencil icon
5. Enter updated personal email
6. Review entry> Select “Save”
7. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
8. You will receive a confirmation telling you the changes were updated.
VIEW AND UPDATE CONTACT INFORMATION Phone number
Edit or Update Phone details using mobile app.
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile > Personal Information
3. Select Personal Information > Contact Information
4. Two phone fields, select phone type desired to update
a. Home Phones
b. Personal Phones
5. Select the pencil icon
6. Enter updated contact number
7. Review entry> Select “Save”
8. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
9. You will receive a confirmation telling you the changes were updated. .
VIEW AND UPDATE EMERGENCY CONTACT INFORMATION Emergency Contact Information
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile > Personal Information
3. Scroll down and select Emergency Contacts
4. One/Two phone fields will show
a. Select contact desired to update > pencil icon
5. Enter updated contact number
6. Review entry> Select “Save”
7. For Security Reasons please choose how/where you prefer to receive the access code. a. Once access code is retrieved enter it into App.
8. You will receive a confirmation telling you the changes were updated.
VIEW AND UPDATE LICENSES AND CERTIFICATIONS LICENSES AND CERTIFICATIONS
Licenses
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile > Scroll down to Licenses
a. Licenses > ADD -Enter the following information as applicable
i. Effective date
ii. License
iii. License ID
iv. Category
v. Expiration Date
vi. Issued By
vii. Employer Paid Currency
viii. Employer Paid Amount
ix. Renewal Requirements-Enter any requirement details in the box provided x. Comment- Any additional information can be listed here
xi. Save
VIEW AND UPDATE LICENSES AND CERTIFICATIONS LICENSES AND CERTIFICATIONS
Certifications
1. Log into ADP Mobile Solutions
2. Go to Myself > Profile > Scroll down to Certifications
a. Certifications > ADD -Enter the following information as applicable i. Effective date
ii. Certification
iii. Certification ID
iv. Category
v. Issued By
vi. Expiration Date
vii. Employer Paid Currency
viii. Employer Paid Amount
ix. Renewal Requirements-Enter any requirement details in the box provided x. Comments- Any additional information can be listed here
xi. Renewal Comments- Any additional renewal notes can be listed here xii. Save
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